Frequently Asked Questions

    • Rent: Select the gown you want to rent.
    • Wear: Rock your gown at your special occasion.
    • Return: Use the prepaid shipping label to send the gown back to us after a maximum of 3 days.

  • Pay close attention to the measurements provided. We offer detailed information to help you make the best decision based on your height and size.

  • No, we take care of that for you! All gowns are cleaned and steamed before being sent to you. Any light steaming instructions are included.

  • Keep the gown for a maximum of 3 days before returning it to us using the prepaid shipping label. Another fabulous customer is eagerly waiting to wear it!

    • We strive to provide accurate information, but if there's an issue, contact us immediately at [email protected], and we'll assist you.

  • Feel free to reach out to us through the "Contact Us" button on our website, or email us at [email protected].

  • We are an online-only business at the moment. Check out our stunning collection on

  • Unfortunately, we currently have a maximum rental period of 3 days to ensure fairness to all our customers.

  • We understand accidents can happen. Please contact us immediately to discuss the situation, and we'll work together to find a solution.

  • To maintain the integrity of our gowns, we do not allow alterations. If you have specific concerns, please contact us in advance.

Additional Questions?

For any additional inquiries or assistance, don't hesitate to contact our Customer Service team at [email protected]. We're here to make your gown rental experience unforgettable!